J.D. Power Automotive Reliability Survey Highlights The Very Best

By Cornelius Nunev


Results of the most recent version of the J.D. Power automotive reliability study has been published, and Ford and GM are sitting pretty, reports the Detroit Free Press. Four of the top 10 brands placed in the J.D. Power and Associates study belong to Ford or GM. Overall, automotive reliability in the study was at the highest level since J.D. Power began the reliability study in 1990.

You are able to count on your vehicle

J.D. Power and Associates V.P. of Global Automotive, David Sargent, explained that the dependability outcomes are exactly what the global automotive industry was going for as it tries to reclaim its place of glory in the public.

"The fact that almost every brand improved ... at a time when the industry was really hurting is impressive and frankly surprising," he told the Detroit Free Press during an interview.

Lincoln, Ford and Buick did well in the J.D. Power study getting positions six through eight in the survey. U.S. car makers did not do very well compared to other automotive brands in the survey, including Cadillac, as they were given the 3rd lowest total reliability score. It was behind both Lexus and Porsche.

Depending on troubles for 100 automobiles

The J.D. Power and Associates study was done by looking at 100 cars and trucks from 2009 to present day. It is done this way in order to figure out the long-term automotive dependability of the different vehicles. The study showed that there were 132 troubles for every 100 vehicles.

Sargent explained that in 2009, auto sales were at their lowest since 1970. That meant there was a ton of pressure to improve the automobiles. It is "surprising" that the car makers did so well in reliability considering there was a ton of recalls from major automakers in the last couple of years.

Worst was Chrysler

Initial quality impressions for Chrysler brands apparently could not be separated from the negative public perception surrounding its 2009 bankruptcy, noted Sargent. Ram, Jeep, Dodge and Chrysler all fared poorly, with Chrysler finishing at the bottom of the study. This is in spite of the belief that each brand finished with better scores in this year's J.D. Power study than the previous year.

"There is no getting away from the fact that they are the four lowest ranking brands," said Sargent. "(Yet) the vehicles that they are bringing out now are significantly better than the vehicles they were building a few years ago."

Top 10 contain Japanese

Toyota, Lexus and Scion, all Toyota automotive brands, all were in the top 10 in the J.D. Power and Associates study. Scion did really well cutting problems from 166 per 100 vehicles to 111 this year. Eight models under Toyota either tied for first or got first in their vehicles class.

"This is something Toyota has demonstrated over many years - it's pretty impressive," Sargent said. "What's a little new this year is Scion, which improved significantly."




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